Help centre
Got a question for our team? Get in touch! Feel free to first check our FAQ below. Your answer might be right there.
About Arella
Are your products suitable for everyone?
Our products are intended for adults. If you're pregnant, breastfeeding, taking medication or have a medical condition, we recommend speaking with your doctor or healthcare professional before introducing any new food supplement into your routine.
Are your products independently tested?
Our products are manufactured to strict quality standards to ensure consistency, purity and safety.
Are your ingredients backed by research?
We carefully select ingredients that have been widely studied for their role in supporting health and wellbeing. Every formula is developed with quality, effectiveness and everyday wellness in mind.
Where are your products made?
Our products are manufactured to high quality and safety standards, ensuring every batch meets our expectations before it reaches you.
Are your products vegan?
Yes. All of our supplements are 100% vegan and carefully formulated using high-quality ingredients.
Why choose Arella?
We're passionate about creating products that support your wellbeing from the inside out. From vegan supplements to thoughtfully selected wellness tools, everything we offer is designed to help you build simple, sustainable self-care rituals that fit into everyday life.
What makes Arella different?
At Arella, we believe beauty starts from within. Our collection of supplements and wellness tools has been carefully curated to support your everyday wellbeing, helping you create simple, sustainable rituals that fit into modern life. We focus on quality ingredients, thoughtful formulations and products designed to help you feel your best, every day.
Why choose Arella?
We're passionate about creating products that support your wellbeing from the inside out. From vegan supplements to thoughtfully selected wellness tools, everything we offer is designed to help you build simple, sustainable self-care rituals that fit into everyday life.
Are your products vegan?
Yes. All of our supplements are 100% vegan and carefully formulated using high-quality ingredients.
Where are your products made?
Our products are manufactured to high quality and safety standards, ensuring every batch meets our expectations before it reaches you.
Are your ingredients backed by research?
We carefully select ingredients that have been widely studied for their role in supporting health and wellbeing. Every formula is developed with quality, effectiveness and everyday wellness in mind.
Are your products independently tested?
Our products are manufactured to strict quality standards to ensure consistency, purity and safety.
Can men use Arella products?
Absolutely. While some products are designed with women's wellbeing in mind, many supplements and wellness tools can be enjoyed by anyone. Check the individual product description to ensure it's suitable for your needs.
Are your products suitable for everyone?
Our products are intended for adults. If you're pregnant, breastfeeding, taking medication or have a medical condition, speak with your doctor or healthcare professional before introducing any new food supplement.
Which Arella product is right for me?
The best product for you depends on your individual wellness goals. Whether you're looking to support healthy skin, menopause wellbeing or your daily self-care routine, each Arella product has been carefully developed with a specific purpose in mind. Visit the individual product pages for more information, or contact our customer care team if you'd like help choosing the right product.
Using Arella
How long does it take to see results?
Everyone is different, so results can vary. Consistency is key when taking food supplements. Individual product pages include guidance on when you may begin to notice results.
Can men use Arella products?
Absolutely. While some of our products are designed with women's wellbeing in mind, many of our supplements and wellness tools can be enjoyed by anyone. We always recommend checking the individual product description to ensure it's suitable for your needs.
Can I use your supplements during pregnancy or while breastfeeding?
If you're pregnant, breastfeeding, trying to conceive or under medical supervision, we recommend speaking with your doctor or healthcare professional before taking any food supplement.
Your order/subscription
Do you offer free delivery?
Yes. We offer free UK delivery on all orders.
What is your returns policy?
If you need to return an item, please refer to our Returns Policy for full details and eligibility. If you have any questions, our customer care team will be happy to help.
Can I cancel my subscription?
Yes. Once you’ve received your first two orders, you can cancel at any time. Just make sure you cancel before your next renewal date so you’re not charged for another order. You can do this from your account, or email us and we’ll sort it for you.
Is there a minimum subscription period?
Yes. Our subscriptions have a minimum of two orders. After your second order, you’re free to cancel whenever you like. This gives you time to build a consistent routine and get the most from your chosen product.
Can I manage my subscription online?
Yes. You can manage your subscription through your online account.
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